Lusaka Securities Exchange (LuSE)

Careers

Customer Service Representative

Handle incoming inquiries, requests, and complaints from customers via phone, email, or chat. Provide prompt and courteous assistance to resolve customer issues or concerns. Answer questions about products, services, and policies. Process orders, returns, and exchanges accurately and efficiently. Escalate complex or unresolved issues to appropriate teams or supervisors. Maintain accurate records of customer interactions and transactions.